Sky Travel Club - Privacy Policy

At Sky Travel Club, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By accessing or using Sky Travel Club, you agree to the practices described in this policy.

1. Information We Collect

  • Personal Information: When you register for an account, book services, or interact with our platform, we may collect personal information such as your name, email address, phone number, payment details, and travel preferences.
  • Usage Data: We collect information about your interactions with our website, such as pages visited, time spent on the site, and other usage statistics. This data helps us improve our services and user experience.
  • Device Information: We may collect information about the device you use to access our site, including the IP address, browser type, and operating system.

2. How We Use Your Information

  • To Provide Services: We use your personal information to process bookings, manage your account, and deliver the services you request.
  • To Improve Our Platform: Usage and device data help us understand how users interact with our site, allowing us to enhance functionality, personalize your experience, and develop new features.
  • Marketing and Communications: With your consent, we may use your information to send promotional materials, updates, and special offers. You can opt-out of these communications at any time.
  • Compliance and Legal Obligations: We may use your information to comply with legal requirements, resolve disputes, and enforce our terms of use.

3. How We Share Your Information

  • Third-Party Service Providers: We may share your personal information with trusted third-party providers who assist us in delivering our services, such as payment processors, travel partners, and IT support. These providers are obligated to protect your information and only use it for the purpose of providing their services.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the business assets. We will notify you of any such changes and your rights in this situation.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders, or to protect our rights, safety, or property.

4. Cookies and Tracking Technologies

  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, track your activities, and improve our services.
  • Managing Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

5. Data Security

  • Protection Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
  • Your Responsibilities: While we strive to protect your information, no system is completely secure. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

6. Your Rights

  • Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used format.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions, such as where the information is required for legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

7. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than your own. These countries may have data protection laws that are different from the laws of your country. Sky Travel Club ensures that adequate safeguards are in place to protect your information when transferred internationally.

8. Children’s Privacy

Sky Travel Club does not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +94 (0)777009990
Address: Sky Travel Club, No 106, Udupila,Delgoda,Sri Lanka

 

Thank you for trusting Sky Travel Club with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable travel experience.

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